Quality & Standards are at the forefront of everything we do.
We are a company partner of the Market Research Society (MRS) and one of the the first UK organisations to achieve the ISO 20252 international quality standard for market research organisations.
We are also accredited under ISO 27001 the standard for Information Security Management systems to provide further reassurance to our clients that we have stringent controls in place for maintaining the security of information and that the right things happen at each stage of a research project.
We set very high standards in terms of the professionalism, accuracy, appropriateness and reliability of all aspects of our work which is reflected in every aspect of our business processes. The specific aims of our Quality Policy are to ensure that all products and services we provide are based on the highest possible research practices and standards and that our outputs meet and where possible exceed our clients’ needs and expectations.