FE Choices Learner Satisfaction Survey

 

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Once again RCU, in partnership with Ipsos Mori are extremely pleased to have been commissioned to carry out the Skills Funding Agency, FE Choices Learner Satisfaction Survey (2016-17). RCU will be carrying out the data analysis on all surveys collected through both the completed online and paper based surveys. We will also be developing the individual provider reports which are to be released by the Skills Funding Agency on completion of the survey.

About the FE Choices Learner Satisfaction Survey

The FE Choices learner satisfaction survey runs from November 2016 to April 2017 and is aimed at gathering information on a number of performance measures to inform future learners what different colleges and training provider are like. The information collected directly from current learners provides insight on:

  • The overall learner satisfaction rating of providers;
  • Quality of teaching;
  • Support given on the course;
  • Quality of information given to inform choice of courses;
  • Staff listening to the views of learners;
  • Advice on options after completing the course;
  • Likelihood of recommending the learning provider to friends or family.

To find out more about the survey visit Gov.UK.

In addition to the data analysis and reporting, RCU will be responsible for processing all completed paper based questionnaires.

Collection of the paper based survey – 15 March 2017

All completed paper-based surveys, collated in sealed envelopes, should be placed into a box that is then sealed and labelled ready for collection.

A copy of the return label can be printed here.

Boxes will be collected in one batch on 15 March 2017 by a courier which we will pay for. The sealed and labelled boxes of completed questionnaires should be kept in a safe and secure manner ready for collection from your main reception at 9 am on 15 March 2017.  Our couriers will only collect fully sealed, labelled boxes.

Early Collections – If your survey forms will be ready before then and can be collected in one batch before 15 March 2017, please make arrangements for this by contacting Peter Byram at RCU.

The online survey will remain open until the 7th April 2017.